Suggestions for General Use

X50V and iPAQ hx4700 users: Keep a decent amount of memory available in the main memory.

Before buying a memory card, check to be sure it's compatible with your device; before using any card, format it properly

Troubleshooting

Problem: Where's my JLT system?
Cause: ????
Solution: See
these instuctions for using Kuroneko's website to track your package.

Problem: Any kind of general weirdness.
Cause: Cosmic ray hit a transistor in a RAM chip, software malfunction, voltage fluctuation, electronic charisma, random chance.
Solution: Every so often any computer that's running all the time, as PDAs generally are (they just go to sleep when you turn them off, they don't actually shut down and start up fresh again) can run into weird problems from random corruptions that creep into the OS and running programs. Such things don't happen often and are often unique, but they're almost always easy to fix. 98% can be fixed by a soft reset. Simply use the stylus to press the recessed reset button (on the back of the Axim and the bottom of the iPAQ).  
Soft reset is easy and safe, so if you have any problem at all, you should try a soft reset first. If that doesn't fix the problem, see if anything in the other troubleshooting hints helps. If not, a hard reset washes away every possible problem short of damaged hardware. After doing that, you'll need to restore the system from the backup file on your SD card before you can use the dictionaries again. See these instuctions for how to do a hard reset and restore from a backup file. Hard reset will erase any files in main memory and any changes made since the last time you made a backup, so it's a good idea to look through the documentation and the rest of the troubleshooting guide before resorting to this.

Problem: After a crash, hard reset, or complete battery drain (PDA not charged for weeks or months), you see a wierd screen and can't get past it.
Cause: Crash, hard reset, or loss of power.
Solution: See these instuctions for setting the PDA up again.

Problem: After a crash, hard reset, or complete battery drain, you set the system up again, but EB Pocket no longer appears in the program menu--no way to access the dictionaries.
Cause: Crash, hard reset, or loss of power wiped the system back to factory fresh, before I installed EB Pocket.
Solution: See these instuctions for restoring the iPAQ and these for restoring the Axim to the way it was when you first got it, or to the state it was in when you made a later backup.

Problem: In the old English OS, input methods suddenly disappear or no longer function properly, requiring a soft reset to restore them. This does not apply to systems sold after March 2008.
Cause: Too many input methods competing for a share of system resources (not a problem in newer English OS systems)
Solution: Disable input methods you don't use

Problem: PDA won't connect through the cradle; error message says USB hardware or USB driver problem
Cause: Dust bunny or bad physical connection.
Solution: Clean contacts, push PDA firmly onto cradle to seat it better, try USB sync/charge cable instead

Problem: In old English PDA, can't see Japanese as you type it or kanji to choose in some programs not specifically designed for Japanese input (Word, Excel, Notes, etc.)
This does not apply to systems sold after March 2008.Cause: ???
Solution: Tap book icon in IME pallet to bring up user dictionary, then immediately close the user dictionary. Why opening and then closing the user dictionary fixes the problem is a mystery--kudos to the valiant customer who figured out this solution.

Problem: On the iPAQ, low backup battery warning even though the system has been charged
Cause: (1) The battery cover was jarred, causing the backup battery to be switched out of the charging circuit; or (2) you've been swapping charged batteries into the iPAQ but not actually charging the iPAQ itself, meaining the internal backup battery hasn't had a chance to charge; (3) the internal backup battery won't accept a charge and needs to be replaced; or (4) the battery cover switch isn't working.
Solution: Make sure the battery cover latch is firmly in the locked position, do a soft reset. If it's due to a broken battery cover switch, go to Settings/Personal/Sounds and Notifications (the speaker icon), tap the second tab, Notifications, and from the pull-down menu choose Low Batt Warning, then deselect all the check boxes for it.

Problem: On the iPAQ, changing the battery causes a hard reset (OS needs to set up again, starting with screen calibration, and the dictionary software is missing when it gets going again).
Cause: (1) you've been swapping charged batteries into the iPAQ but not actually charging the iPAQ itself, meaining the internal backup battery hasn't had a chance to charge; or (2) the battery cover switch isn't working; or (3) the internal backup battery is dead and needs to be replaced (letting the main battery die completely many times will kill the backup).
Solution: Charge the iPAQ itself; if the battery cover switch is bad, backup your system to the SD card before changing batteries using the built-in iPAQ Backup program; then after putting in the fresh battery use the same program to restore the system from the backup you just made. Do the same if the backup battery is dead. The backup battery is easily replaceable.

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